Customer Service Associates (CSA) for 2026–27 in Participating Banks
Organization: Institute of Banking Personnel Selection (IBPS)
Post: Customer Service Associate (CSA) – Clerical Cadre
Total Vacancies: 10,277+
Participating Banks: 11 Public Sector Banks
Official Website: www.ibps.in
Important Dates
- Online Registration: 01 August to 21 August 2025
- Pre-Exam Training: September 2025
- Preliminary Exam: 4th, 5th & 11th October 2025
- Prelims Result: October/November 2025
- Main Exam: 29 November 2025
- Provisional Allotment: March 2026
Eligibility Criteria
- Age Limit: 20 to 28 years as on 01 August 2025 (relaxation for reserved categories)
- Educational Qualification: Bachelor’s degree in any discipline from a recognized university
- Language Proficiency: Must be proficient in the official language of the State/UT applied for
- Computer Literacy: Certificate/diploma/degree in computer operations or studied IT as a subject
Selection Process
- Online Preliminary Examination
- Online Main Examination
- Provisional Allotment based on merit and preference
Application Fee
- SC/ST/PwBD: ₹175
- General/OBC/EWS: ₹850
- Mode of Payment: Online
How to Apply
- Visit www.ibps.in
- Click on “CRP-Clerks XV”
- Register as a new user to get Registration ID and Password
- Log in and fill in personal, educational, and preference details
- Upload required documents in correct format
- Pay the application fee and submit
- Download and save the confirmation page
Note
- Apply for vacancies in only one State/UT
- Ensure all documents are uploaded correctly
- Visit IBPS website regularly for updates and admit card download
